How do I book a doctor online in South Africa?

On iScript Health, create a free account, complete an AI health assessment, choose your doctor, select a time slot, and join via video call. No app download needed — works in your browser.

Is telehealth covered by medical aid in South Africa?

Yes, most South African medical aids cover telehealth consultations. iScript Health integrates with Medikredit for real-time medical aid verification and claims submission.

Can I use iScript Health on my phone?

Yes, iScript Health is a Progressive Web App (PWA) that works on any smartphone browser. You can install it to your home screen for app-like experience with offline access.

What is iScript.Health?

iScript.Health offers Affordable, accessible and quality healthcare for every South African. Speak with HPCSA-registered practitioners online — doctors and supervised Clinical Associates

Clinical Governance

The team behind every
iScript consultation.

HPCSA-registered doctors and Clinical Associates working together under South African clinical governance rules.

Who Consults You

Two practitioner categories, one standard of care

Every iScript consultation is delivered by an HPCSA-registered practitioner. Here's how our care team is structured.

Medical Doctors

Independent Contractors

Fully autonomous HPCSA-registered doctors on the iScript platform. Each doctor operates their own private practice model under iScript's HPCSA Group Practice registration, earning 80% of every consultation fee via a revenue-share arrangement.

MBChB-qualified, HPCSA-registered medical practitioners

Fully autonomous — diagnose, prescribe, and refer independently

Revenue-share model with iScript (80% practitioner share)

Bound by HPCSA Booklet 10 telehealth guidelines

Clinical Associates

Employees · Supervised

Employees of Dr. Chomba & Associates Inc, working under the live supervision of a named Medical Doctor, per HPCSA Notice 1390 of 11 November 2016. BCMP-qualified and trained specifically for primary-care delivery.

BCMP degree (Wits, UP, or Walter Sisulu) + HPCSA registration

Prescribe within the Essential Drug List (Schedule 1-4)

Employed under a structured supervision framework

Same HPCSA standard of care required as for doctors

How Supervision Works

Tiered supervision for Clinical Associates

iScript enforces supervision tiers automatically based on years of HPCSA registration.

Tier B

2–4 years HPCSA-registered

The supervising doctor countersigns every consultation before it is finalised. This ensures real-time clinical oversight on every patient encounter.

Countersign every consultReal-time oversightNamed supervising doctor

Tier C

5+ years HPCSA-registered

Autonomous consultation with a named on-call doctor plus monthly case audit. The doctor is alerted automatically on red-flag cases.

Autonomous consultsOn-call doctorMonthly case auditAutomatic red-flag alerts

iScript only onboards Clinical Associates with 2+ years of HPCSA registration (Tier B and C) — the platform enforces these supervision tiers automatically.

What This Means For You

Patient questions, answered

Yes. Before your call, you'll see the practitioner's name, photo, and HPCSA registration number — and, where applicable, their supervising doctor's name and HPCSA number.

Regulatory References

Governed by South African law

HPCSA Notice 1390 of 2016

Clinical Associate scope of practice

HPCSA Booklet 10

Telehealth Ethical Guidelines, December 2021

HPCSA Booklet 20

AI in Healthcare, November 2025

Medicines and Related Substances Act 101 of 1965

Dispensing & prescribing regulations

Ready to consult?

Book now — you'll see who is consulting you before your call begins.

Book a Consultation

The team behind everyiScript consultation.