Online doctor consultations: your questions answered

Choose your area of care, answer a short health questionnaire, pick a time and see the fee or check your medical aid, then consult by video, voice or chat. It works in the browser on your phone or computer, with nothing to download.

Consultations start from R299 with a clinical associate. Each doctor sets their own fee, and you see it before you book. You do not need medical aid.

iScript Health works with all major South African schemes, and many patients use a savings account or insured benefit to cover the fee. We check your medical aid when you book and submit the claim for you. Coverage varies by scheme and plan, so confirm the details with your scheme.

Yes, when your practitioner finds it clinically appropriate. A medical certificate is issued during your consultation in the correct HPCSA-compliant format. Sick notes of up to three days may be issued by any of our practitioners; sick notes longer than three days are issued by a medical doctor, in line with HPCSA rules and Notice 1390 of 2016.

Yes. You can book and consult by video, voice or chat, day or night, seven days a week, from anywhere in South Africa. Once you complete the health questionnaire, our care team reviews it the same day.

Yes. Consultations are encrypted, your records are stored securely, and nothing is shared without your explicit consent, in line with POPIA.

Your practitioner can issue a pathology referral to Ampath, Lancet or PathCare, or a referral letter to a registered specialist. If your symptoms need a hands-on examination or emergency care, your practitioner will tell you plainly and direct you to the right facility.

iScript Health is the online group practice of Dr. Chomba & Associates Inc, practice number 0558419. You consult with HPCSA-registered doctors and clinical associates across eight areas of care.